Your privacy matters.
This policy explains how Mahesh Home Care handles information when you use our app and website.
Information we collect
We collect account details such as your name, email and password hash; booking details such as your phone number, service, address and visit time; and precise location only when you choose to save it for service delivery.
How we use information
We use this information to provide bookings, assign service professionals, communicate about visits, support your account, prevent fraud and improve Mahesh Home Care.
Sharing
Booking details are shared only with authorised staff and the service partner assigned to your visit. Infrastructure and communication providers may process data on our behalf. We do not sell personal information.
Location
Location permission is optional until you place a booking in the mobile app. A precise foreground location is required at checkout to confirm the service area and help the assigned professional reach you.
Retention and deletion
You may delete your account from the mobile app under Profile. Active bookings must first be completed or cancelled. Your profile and credentials are deleted, while completed booking records are anonymized. Limited records may be retained where required for operations, tax, fraud prevention or legal compliance.
Security and contact
We use encrypted transport, password hashing, signed sessions and access controls. For privacy questions, use the phone number or email shown in the website footer.